jl69 Privacy Policy

When you register and use jl69, we collect certain personal information necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and payment details used for deposits and withdrawals in Philippine pesos. We also collect technical data such as your IP address, device type, browser information, and session activity to help us maintain platform security and improve your experience. Identity verification documents — such as a government-issued ID — may be requested to confirm your eligibility and protect against fraud. All information collected is limited to what is strictly necessary for the purposes described in this policy.

The personal information you provide is used primarily to create and manage your jl69 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with regulatory requirements. We use your contact details to send important account notifications, security alerts, and updates about changes to our platform or policies. Transaction data is retained to maintain accurate financial records and to assist with any disputes or queries you may raise with our support team. Technical data such as login history and device information helps us detect suspicious activity and protect your account from unauthorised access. We do not use your personal information to make automated decisions that significantly affect your rights without your knowledge. Your data is never sold to third-party advertisers or marketing companies.

jl69 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary to deliver those services. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. We will never share your information with any party for purposes beyond those described in this policy without your explicit consent.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and jl69.bid is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their specific job functions. We conduct regular security reviews and maintain up-to-date systems to guard against emerging threats and vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by applicable law. While we work hard to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Financial transaction records are kept for a minimum period as required by applicable gaming and anti-money laundering regulations. If you request the closure of your account, we will deactivate it promptly; however, certain data may be retained for the legally required retention period before being securely deleted. Data that is no longer needed for any legitimate purpose is disposed of securely to prevent unauthorised recovery or access. You may contact our support team at [email protected] at any time to enquire about the specific retention period applicable to your personal data. We review our data retention practices regularly to ensure they remain proportionate and compliant with current regulations.

As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or incomplete information in your account records. If you believe your data is being processed unlawfully or beyond the scope of this policy, you have the right to object and to request that processing be restricted while your concern is investigated. You may request the deletion of your personal data, subject to our legal retention obligations, by contacting [email protected] with your request. If you wish to withdraw consent for any specific use of your data, you may do so without affecting the lawfulness of processing that took place before your withdrawal. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request throughout.

jl69.bid uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core features such as maintaining your login session and remembering your preferences between visits. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise performance on mobile devices. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain features. We do not use cookies to serve third-party advertising or to track your activity across other websites. By continuing to use jl69.bid, you consent to our use of cookies as described in this section of the Privacy Policy.